Using AI for Customer Service & Engagement

You learn how AI can upgrade your customer service game. Get hands-on with tools that build FAQ sections, run chatbots, and send out personal emails—most things handled without manual effort. This approach give fast, accurate support and keeps customers loyal.

Course Objectives

Use AI to create helpful FAQ sections from real customer questions
Set up chatbots for 24/7 instant support
Personalize customer emails with AI, keeping a friendly touch
Organize and update support content, all auto
Boost engagement and customer retention using smart follow-ups
Save time for your team while keeping customers happy

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